Terms of service
Last Updated: August 24, 2026
These Terms of Service ("Terms") govern your access to and use of Woodenchessart.com and your purchase of products from Wooden Chess Art.
By accessing our website, placing an order, or purchasing a product, you agree to these Terms and any additional policies referenced on our website.
1. About Wooden Chess Art
Wooden Chess Art is an online retailer offering handcrafted wooden chess sets, chess boards, chess pieces, and related products to customers in India and internationally.
2. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, materials, dimensions, colours, specifications, and other information displayed on our website are accurate.
However, many Wooden Chess Art products are handcrafted and made using natural materials such as wood. Therefore, individual products may naturally vary in:
- Wood grain
- Colour tone
- Texture
- Pattern
- Carving details
- Finish
- Minor dimensions
Such reasonable variations are part of the unique character of handcrafted and natural wood products and are not necessarily considered defects.
Product colours may also appear slightly different depending on screen, lighting, and device settings.
4. Product Availability
All products are subject to availability. We reserve the right to discontinue, modify, limit, or replace products without prior notice where reasonably necessary.
5. Pricing
Product prices displayed on our website may vary depending on the customer's location, selected currency, taxes, shipping method, and other applicable factors.
We reserve the right to update product pricing at any time.
If a product is accidentally listed at an incorrect price, we may cancel the affected order and issue an applicable refund.
6. Orders
Submission of an order does not automatically constitute final acceptance of the order.
We may refuse or cancel an order in circumstances including:
- Product unavailability
- Pricing or listing errors
- Payment authorisation failure
- Suspected fraudulent activity
- Shipping restrictions
- Incorrect customer information
- Legal or regulatory restrictions
Where payment has already been received for an order we cancel, an applicable refund will be processed through the original payment method.
7. Payment
Customers must provide accurate, valid, and complete payment and billing information.
Payments may be processed using third-party payment gateways. Use of those services may also be governed by the respective payment provider's terms and policies.
8. Shipping and Delivery
Shipping charges, delivery estimates, supported destinations, and other delivery conditions are described in our Shipping Policy and may also be displayed during checkout.
Delivery dates are estimates unless expressly stated otherwise.
Wooden Chess Art is not responsible for unavoidable delays caused by customs, carriers, weather, transportation disruption, incorrect customer information, natural events, government restrictions, or other circumstances outside our reasonable control.
9. Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by the destination country.
Unless expressly stated otherwise during checkout, such charges are not included in the product price or shipping charge and may be payable by the recipient.
10. Returns and Refunds
Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
11. Customer Information
Customers are responsible for providing complete and accurate billing, shipping, contact, and delivery information.
Additional shipping or redelivery charges resulting from incorrect or incomplete customer information may be payable by the customer where permitted by law.
12. Intellectual Property
Unless otherwise stated, all original content appearing on this website, including product photography, text, graphics, logos, branding, designs, layouts, images, and other materials, is owned by or licensed to Wooden Chess Art.
Such content may not be copied, reproduced, republished, commercially used, distributed, or exploited without permission, except where permitted by law.
13. Prohibited Uses
You may not use our website:
- For unlawful or fraudulent purposes
- To infringe intellectual property rights
- To transmit malicious code or software
- To interfere with website security
- To attempt unauthorised access to our systems
- To collect user data unlawfully
- To impersonate another person or organisation
14. Third-Party Services
Our website may use third-party services including Shopify, payment providers, shipping carriers, analytics platforms, social networks, and marketing platforms.
Third-party services may be governed by their own terms, policies, and privacy practices.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Wooden Chess Art shall not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of our website or products.
Nothing in these Terms excludes or limits any consumer rights or liabilities that cannot lawfully be excluded or limited.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses arising from your unlawful use of our website or material violation of these Terms.
17. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the maximum extent permitted by law.
18. Changes to These Terms
We may update these Terms from time to time. Any updated version will be published on this page with a revised date.
19. Governing Law
These Terms are governed by the laws of India, subject to any mandatory consumer rights that may apply to customers in their respective jurisdiction.
20. Contact Us
For questions regarding these Terms, contact:
Wooden Chess Art
D-4/110, Sector 4, Chitrakoot Scheme
Jaipur, Rajasthan 302021
India
Email: Woodenchessart@gmail.com
Phone: +91 8209177558
Website: Woodenchessart.com