Privacy policy

Last Updated: August 24, 2026

Wooden Chess Art ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit, interact with, or make a purchase from Woodenchessart.com.

1. Information We Collect

When you use our website or place an order, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and transaction details
  • Product preferences
  • Customer service communications
  • IP address
  • Browser, device, and website usage information

Payment information is processed securely through approved third-party payment providers. Wooden Chess Art does not necessarily store complete credit card, debit card, or other sensitive payment credentials.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Send order confirmations and delivery updates
  • Process returns, replacements, or refunds where applicable
  • Respond to customer enquiries and support requests
  • Improve our website, products, and services
  • Detect and prevent fraud, abuse, or security threats
  • Comply with legal, accounting, regulatory, and tax obligations
  • Send marketing communications where permitted by applicable law

3. Shopify

Our online store is hosted on Shopify. Shopify provides the e-commerce platform that enables us to sell our products and services.

Your information may be stored and processed through Shopify's systems and infrastructure in accordance with Shopify's own privacy practices and applicable data protection laws.

4. Payment Processing

Payments may be processed through third-party payment gateways and service providers. These providers may collect and process payment and transaction information in accordance with their respective privacy policies.

5. Sharing of Personal Information

We may share personal information with trusted third parties where reasonably necessary to operate our business, including:

  • Shopify and e-commerce technology providers
  • Payment processors
  • Shipping and logistics providers
  • Analytics providers
  • Marketing and advertising providers
  • Website and technology service providers
  • Professional advisers
  • Government or regulatory authorities where legally required

We do not sell your personal information in the ordinary meaning of the term.

6. International Data Transfers

Wooden Chess Art serves customers internationally. As a result, your personal information may be transferred to or processed in countries other than the country in which you live.

Where required by applicable law, reasonable safeguards may be used to protect personal information transferred internationally.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand visitor behaviour, improve performance, prevent fraud, and support analytics or advertising.

Depending on your location, you may have the option to manage certain non-essential cookies through our website or your browser settings.

8. Marketing Communications

Where permitted by law, we may send you promotional emails or other marketing communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order fulfilment, accounting, taxation, fraud prevention, dispute resolution, and compliance with legal obligations.

10. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information, including the right to request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of certain processing
  • Objection to certain processing
  • Data portability where applicable
  • Withdrawal of consent where processing is based on consent

We may need to verify your identity before processing certain requests.

11. Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, disclosure, misuse, alteration, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable laws.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

The latest version will always be published on this page.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us:

Wooden Chess Art
D-4/110, Sector 4, Chitrakoot Scheme
Jaipur, Rajasthan 302021
India

Email: Woodenchessart@gmail.com
Phone: +91 8209177558
Website: Woodenchessart.com